The Stop 0x2E message indicates a system memory parity error. The cause is typically failed or defective RAM (including memory on the motherboard, Level 2 cache, or video adapter), incompatible or mismatched memory hardware, or a device driver attempting to access an address in the 0x8xxxxxxx range that does not exist (that is, it does not map to a physical address). A Stop 0x2E message can also indicate hard disk damage caused by a virus or other problems.
Interpreting the Stop 0x2E Message
This Stop message has four parameters, as listed below
Parameter Description
Parameter 1 Virtual address that caused the fault
Parameter 2 Physical address that caused the fault
Parameter 3 Processor status register
Parameter 4 Faulting instruction register
Troubleshooting the Stop 0x2E Error
The following sections list the most common sources for this Stop error and suggest some troubleshooting solutions.
Memory hardware issues
Stop 0x2E is typically caused by defective, malfunctioning, or failed memory hardware, such as memory modules, Level 2 (L2) cache memory, or video adapter RAM. If you added new hardware recently, remove and replace it to determine if it is causing or contributing to the problem. Run diagnostics software supplied by the system manufacturer to determine if the component has failed.
Driver and service issues
Stop 0x2E messages can also occur after you install faulty drivers or system services. If a file name is given, you can disable, remove, or roll back that driver. Disable the service or application and confirm that this resolves the error. If it does, contact the hardware manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, and CD/DVD mastering tools.
Hard disk issues
Hard disk corruption can also cause this Stop error. For more information about checking hard disk integrity, see the suggestions provided in “Stop 0x00000024 or NTFS_FILE_SYSTEM”.
Motherboard issues
The problem might also be caused by cracks, scratched traces, or defective components on the motherboard. If all else fails, take the system motherboard to a repair facility for diagnostic testing.
